Will you take a Money Order or Personal Check?
Currently, we do not accept personal checks. Money Orders will be accepted if received within with 7 days of purchase. If the Money Order is not received within this time frame the item will be restocked and listed for sale. In addition, the item will not be shipped until payment is cleared the bank and NO return notice (5 days) after deposit.
I ordered one of your items and I have not received it yet?
When you order from The Point Blank Catalog Company, we send a confirmation e-mail of your shipment tracking number and the day the item was shipped. Make sure to verify that you have not received this e-mail and perhaps over looked the e-mail in your e-mail spam file.
Do you offer shipping or multiple item discounts?
Yes, if you have purchased from us before or you are purchasing more than one item from us, we will discount 10% from your second item. In addition, we will discount as much as possible from your shipping fees as well.
What Should I do if I purchased something from you and I don't like it or there is a problem?
We give a three day grace period for items purchased and not liked or if there is a problem with the item. If the item is damaged by manufacturing or due to situations from The Point Blank Catalog Company, we will refund purchase and shipping fees. If the item(s) are damaged based on your negligence or actions we will only exchange the purchased item for something of equal value, no cash refunds will be given.
